Articles for Avtex
I wrote various blogs, articles, and customer stories for Avtex, A TTEC Digital Company.
Brand-Level Articles:
In-Conversation: Data as Currency – Providing Accessibility and Transparency Across Your Organization (Also produced the soundbites within this article, leveraging Wavve)
10 Customer Experience Influencers to Watch
Last Best Experiences: Why Your Experience Should Reflect Your Brand
Ghost Written Articles:
3 Things That Separate the CX Leaders from the CX Laggards
Fuel Exceptional Customer Experiences with Avtex Elements
Executing on the Top Experience Trends of the Past
5 Keys to Building a Successful Experience Strategy in 2022
Empowering Your Contact Center Agents with a Unified Desktop Experience
4 Technology Innovations Shaping the Future of the Contact Center
Executing on the Top Experience Trends of the Past
5 Ways Retailers Can Cut Costs Without Sacrificing Customer Experience
Case Study:
Service Corporation International
Infographic:
